It’s 92.5. We do not use lower grade silver for any of our pieces.
The price includes the labour charges, workmanship, cost of the stones (if any) and charges for designing the piece.
Gold polish refers to a 1 micron 22 carat gold polish that’s applied to the piece once it has been manufactured.
The polish will slowly dull after a significant period of time (usually 5 – 6 years). There’s a lacquer coating applied to each piece to protect the product from extensive exposure to moisture (eg: water or perfume). To preserve the polish and extend its longevity, keep the pieces inside a plastic packet and place it inside the packaging that it was shipped in.
In order to preserve the pieces best, they need to be kept inside the packaging in which it was sent to you. If they are kept inside a velvet box or a case of any other fabric, they will absorb dust and moisture and tarnish.
We carry more than 130 different gemstones, including precious, semi-precious and hydro gemstones.
They are found in mines around the world. Hydro or processed stones and cultured pearls are made under controlled lab environments.
The products have a lifetime guarantee. There’s also a lifetime exchange policy. More details are available under Terms and Conditions.
We do accept custom orders at any of our retail stores in Bangalore for 22 carat gold jewellery. We do not accept any orders for gold made online.
Please contact firstname.lastname@example.org and one of our representatives will get in touch with you to assess the damage. Once we have more information, we will be able to determine if it can be fixed, and what the repair cost will be.
Each piece is individually crafted, and slight variations are expected from what’s shown on the website. Also, browser settings and other digital factors can affect the appearance on the site versus in person.
Once the order is confirmed and payment is received, the product(s) will take about 5 – 7 days to reach.
Yes, it can. After the product has been dispatched, the order can be tracked online via a courier tracking number which we will send you via email.
Yes, we do. Our products can be shipped to multiple locations across the world.
Yes, there is. The products can be shipped to you via Priority Shipping when the corresponding shipping option is selected during check out, with an additional shipping fee.
Yes – this option is available for products shipped to Bangalore and Jaipur only.
We’re sorry to hear that. Please contact us at email@example.com within 7 days of receipt of the package. One of our representatives will get in touch with you to assess the damage, and will let you know the time required to fix it.
We do design and customization, stringing, beading, and polish work. Right now, these services are offered only at our retail store locations in Bangalore, India.
This service is offered at any of our store locations in Bangalore, and we’d be delighted to help you when you stop by.
Yes, we do. Please review the details of our return, refund and exchange policy as called out in the Terms and Conditions.
We have three locations